Warranty Terms & Conditions
1. WE-EF warranty with Thai Electricity International is valid only in Thailand for 1 year from the date purchased.

2. The warranty covers only WE-EF products that are purchased from Thai Electricity International Co.,Ltd. only.
3. The warranty provides free of charge of parts and service for only WE-EF products that are incomplete or damaged in production process.
4. The warranty is invalid under the following conditions:

  • The products are damaged by transportation, stored or assembled incorrectly, used inappropriately, altered, abused or misused.
  • The products are altered, repaired or modified by persons other than technicians from Thai Electricity International Co.,Ltd.
  • The products are damaged from natural calamity, electrical supply fluctuation, animals, insects and fungi.

Repair & Service
1. Your product will be replaced under the following conditions:

  • The products are purchased from Thai Electricity International Co.,Ltd. only.
  • The products are damaged in production process and our cannot be repaired by Thai Electricity International Co.,Ltd.
  • When replaced with new product, the returned one must be in a complete condition including package and accessories.

2. The products that cannot be replaced in any cases are products on sale, products from stock clearance, and display / sample products.